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NXP is a globally operating semiconductor company. MIFARE is NXP‘s leading brand for contactless solutions, augmented by a service offering with MIFARE 2GO, and AppXplorer. In the transit sector, MIFARE is used in over 750 cities worldwide, serving the majority of the market. The market for fare ticketing sees disruptions and changes in customer behavior. While NXP has acted on these trends by bringing MIFARE 2GO, it has not (re)positioned it’s brand accordingly yet – at least, not purposefully. This thesis develops a variety of positioning concepts for MIFARE and presents one that will allow MIFARE to remain the leading brand for fare ticketing solutions.The first part of the master thesis focusses on the theory of international B2B marketing in high-tech markets, and that of brand repositioning and communication (of brand repositioning) in international B2B markets. In these chapters, the first followed definitions are provided, followed by the imperatives, aims, models, and strategies. The findings of this theoretical section provide the basis for the empirical implications.The secondary and primary market research follows. An in-depth market analysis is conducted and sixteen, of which eight internally at NXP, one-hour interviews are conducted and analyzed. Based on the findings from the literature in combination with the market analysis and expert interviews, five repositioning alternatives are developed, of which, via a scoring model, one is selected. The recommended repositioning alternative and concept is that of leading the market with the complete portfolio.The implementation of this repositioning alternative is done via integrated marketing communication. In the last part of this work, all the considerations, challenges, and other factors required for success – including an in-depth analysis of the communication tools – are provided. The entire communication plan is supported by event-specific activities, a proposed budget, and control measures.The entire work is further summarized in a ‘one-pager’ displaying the repositioning concept in a visually appealing way. Lastly, some further conclusions and recommendations are provided based on the completion of this work.
