@mastersthesis{Moser2025,
  author      = {Stefan Moser},
  title       = {Zukunftsorientiertes IT Service Management durch aktives Innovationsmanagement},
  type        = {masterthesis},
  pages       = {viii, 194},
  school      = {FH CAMPUS 02 (CAMPUS 02 Fachhochschule der Wirtschaft)},
  year        = {2025},
}