@mastersthesis{Schober2020,
  author      = {Tamara Schober},
  title       = {Konzept zur Kundenbindung f{\"u}r den Retailbereich der Bankenbranche},
  type        = {masterthesis},
  pages       = {XIII, 115, A-83},
  school      = {FH CAMPUS 02 (CAMPUS 02 Fachhochschule der Wirtschaft)},
  year        = {2020},
}