@article{KohlbacherGruenwald2011,
  author    = {Markus Kohlbacher and Stefan Gr{\"u}nwald},
  title     = {Process orientation: conceptualization and measurement},
  journal   = {Business Process Management Journal},
  volume    = {17},
  number    = {2},
  pages     = {267 -- 283},
  doi       = {10.1108/14637151111122347},
  year      = {2011},
}