@mastersthesis{Duller2022,
  author      = {Daniel Johann Duller},
  title       = {Entwicklung von E-Services f{\"u}r das Customer Service in der Intralogistik},
  type        = {masterthesis},
  pages       = {VII, 85},
  school      = {FH CAMPUS 02 (CAMPUS 02 Fachhochschule der Wirtschaft)},
  year        = {2022},
}