@mastersthesis{Aglassinger2018,
  author      = {Thomas Aglassinger},
  title       = {Datengetriebenes Beschwerdemanagement in der Gastronomie},
  type        = {masterthesis},
  pages       = {xii, 111},
  school      = {FH CAMPUS 02 (CAMPUS 02 Fachhochschule der Wirtschaft)},
  year        = {2018},
}