@mastersthesis{Url2017,
  author      = {Peter Url},
  title       = {Multichannel-Return-Management Konzept f{\"u}r IKEA {\"O}sterreich},
  type        = {masterthesis},
  pages       = {XI, 101, A-4},
  school      = {FH CAMPUS 02 (CAMPUS 02 Fachhochschule der Wirtschaft)},
  year        = {2017},
}