@mastersthesis{Kickmaier2025,
  author      = {Sarah Katharina Kickmaier},
  title       = {Beschwerdeverhalten im Gastgewerbe},
  type        = {masterthesis},
  pages       = {IX, 111, A-11},
  school      = {FH CAMPUS 02 (CAMPUS 02 Fachhochschule der Wirtschaft)},
  year        = {2025},
}