TY - JOUR A1 - Jesenko, Berndt A1 - Thalmann, Stefan T1 - Analysing the Introduction of Data-Driven Service Innovation Processes T2 - SMR - Journal of Service Management Research Y1 - 2023 UR - https://opus.campus02.at/frontdoor/index/index/docId/1198 VL - 7 IS - 1 SP - 39 EP - 51 PB - Nomos ER -